Course Audience
This course is for those responsible for handling high-volume e-commerce quality control who want to learn how to use Creative Force’s quality control features to review, approve, reject, and provide feedback on images coming from both their internal and external post-production teams.
Description
In photo studios around the world, quality control teams are asked to slog through less than optimal ways of working as they execute their critical responsibility of ensuring that images coming from post-production are edited to the quality and style standards of their studio.
As someone working in QC, you’re probably familiar with some of the more frustrating aspects of QC work, including:
- Downloading and uploading images from an FTP or cloud-service which involves navigating a labyrinth of disorganized folders
- Lack of access to reference images and style guides to help ensure you are following up-to-date style guidelines
- A lack of clarity about what images still need to be reviewed
- A lack of transparency about what stage of the approval process an image is in
- An inability to provide clear feedback on images that you reject and need to send back to post-production
- Manually having to name or re-name files correctly
- Only being able to review images if you are logged into your local network
All the above makes sample management cumbersome, error-prone, and needlessly painstaking. We designed the Creative Force quality controls with all of these shortcomings in mind to provide a better working experience for those who act as gatekeepers to the studio's image quality.
To start, we’ll cover some of the concepts that form the foundation for how Quality Control is handled in Creative Force. Those concepts include:
- Quality Control Workflows
- Primary and Secondary products
- Outfits
Once you’ve got the basic concepts down, we will dive deep into the features that drive QC in Creative Force. This will include learning how to:
- Configure external, internal, and hybrid QC workflows
- Navigate the QC Kanban board
- Pick a task to work on
- Navigate the film strip view
- Toggle display data and variants
- Utilize the Auto QA feature
- Utilize the information in the Product and Styling tabs
- Check your work using the before and after view
- How to reject an image and provide instructions to the post-production team
- Read the data insights provided around the QC step
At the end of it all, you’ll receive a shiny new Creative Force for Quality Control certificate you can share on LinkedIn to let the world know you are a certified Creative Force QC and master of “Flow Production.”